Call Now:+971 55 2614949



Frequently Asked Questions

1. What is the background of Cosmoq International?

We are a UAE-based uniform, linen, and gift manufacturer since 2004, with expertise in quality and customization.

2. Where are your units for manufacturing?

Our manufacturing units are located in the UAE, backed up by a chain of certified partner factories.

3. Are company logos/designs customized?

Yes, we offer custom embroidery, printing, and design consulting for uniforms and gifts.

4. What is your lead time for bulk orders?

2–4 weeks standard, with expedited options.

5. Do you provide express delivery in the UAE?

Express shipping upon request for urgent orders (subject to extra charges).

6. What is your customer support hours?

Available Sunday, Thursday, 8 AM to 6 PM (GST).

7. What is the MOQ for t-shirts?

MOQ at 50–100 pieces based on design complexity.

8. Do you offer bulk-order discounts?

Yes, there are discounts for orders of over 500 units. Please get a quote from us.

9. What payment options do you offer?

We offer bank transfers, credit cards, and LC payments.

10. What materials do you make uniforms/t-shirts of?

Fine cotton, polyester, and OEKO-TEX-certified mixtures lead to strength.

11. How do you control for quality?

All batches are stringently inspected for stitching, material, and print quality.

12. Are your materials environmentally friendly?

Recycled or certified organic cotton, polyester are also environmentally friendly choices on our part.

13. Which sectors do you cater to?

We provide healthcare, hospitality, corporate, and retail industries.

14. Do you do branded promotional gifts?

Yes, we print mugs, bags, and corporate gifts with logos.

15. Do you have samples before bulk orders?

Yes, sample orders are available (shipping costs included).

16. What's your return policy?

Damaged items are replaced; no returns for customized items.

17. Do you ship internationally?

Yes, we ship worldwide. Get rates on contact.

18. Why Us?

  • ● 19+ years of UAE market experience.
  • ● Design-to-delivery end-to-end customization.
  • ● Middleman-free competitive prices.

For more information, check our T-Shirt Manufacturing page or call us today!